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Not PandaBuy, and not connected to it: PandaBuy closed in 2024. This is an independent guide to the agents and shops people moved to, and none of them runs or pays for it.

MuleBuy spreadsheet · status on watch

MuleBuy Spreadsheet: A Top-Rated Agent, Raid Rumours, and What PandaBuy Taught Us About Both

Checked · the PandaBuy Alternatives desk

Short answer

MuleBuy's site is up and its long-run record is excellent: 4.7/5 from 2,962 Trustpilot reviews, with official terms of 0% commission and 90 days of free storage. But since August 2026 there have been unconfirmed reports of a warehouse raid (a Medium post, Trustpilot reviews and TikTok videos, according to rep.tools), and the newest reviews describe orders stuck for weeks with support not answering; the latest we read is dated September 11, 2026. rep.tools lists MuleBuy as 'working, on watch'. We mark it yellow: don't add money until the picture clears, and ship anything already in storage.

4.7/5from 2,962 reviews
On watchrep.tools status
Unconfirmedraid reports
0%official commission
What the signals sayHow to hedge now💬 Stuck MuleBuy order? Ask

16 finds to order elsewhere for now

These Weidian listings work at any open agent, so a MuleBuy sheet doesn't have to wait. Every tile links through to repbuysheet.com and its photos. Like a PandaBuy sheet, but every row still opens: 10,000+ products in the catalog these tiles come from.

Sponsored links. Photo, name and button all open one listing on repbuysheet.com, where the seller's full photo set, the size options and the source shop link live. Dollar and yuan prices are copied from that catalog on the check date and move with the exchange rate.

Is MuleBuy safe right now?

People ask whether MuleBuy is 'the new PandaBuy', and in August 2026 the comparison took an uncomfortable turn. Here's what is and isn't established:

MuleBuy's status, claim by claim
ClaimEvidenceOur reading
Warehouse raided in AugustMedium post, some reviews, TikTok videosUnconfirmed; no official or press source
Orders stuck for weeksSeveral one-star reviews, Aug 23 to September 11Consistent and recent
Support not respondingSame reviewsConsistent
Site still onlinerep.tools probe, Aug 31; our checkYes
Shut downNo announcementNot established

rep.tools MuleBuy alternatives guide (Aug 31, 2026) and ranking (Sept 22, 2026); Trustpilot read Oct 4, 2026.

PandaBuy's raid was confirmed within days by police-side sources and press reports. MuleBuy's has not been confirmed in over a month, which argues against a PandaBuy-scale event. But the stuck-order reviews are real and recent, and a high overall score built over years doesn't tell you what's happening this month.

Verdict: Not a confirmed closure, but the recent signals are bad. Treat MuleBuy as 'don't add money' until they improve.

What to do if you have money at MuleBuy

If you have money or items at MuleBuy, the PandaBuy experience suggests a clear order of actions:

  1. Ship what's in the warehouse. Items in storage are the most exposed if an agent stops. Pick a line and pay for it now.
  2. Don't pay in advance. PandaBuy users who lost the most had balances sitting in the wallet.
  3. Screenshot orders and balances, including the status of each item, in case you need to dispute a payment.
  4. Check your payment provider's time limit. PayPal disputes must be opened within 180 days of payment; card schemes have their own windows.
  5. Convert your links with the link converter so the next order can go anywhere.

Verdict: Ship, pay per order, keep evidence. It costs little if MuleBuy recovers and saves a lot if it doesn't.

MuleBuy and PandaBuy on paper

Before the August reports, MuleBuy's terms were among the closest to PandaBuy's:

PandaBuy's terms beside MuleBuy's
PandaBuy (until 2024)MuleBuy
Commission0% service fee0% (official)
Free storage90 days90 days
Trustpilot—4.7/5 · 2,962 reviews
StatusClosed after a confirmed raidOpen; raid reports unconfirmed

MuleBuy terms from rep.tools; PandaBuy from Extrabux and CNBuyPilot.

If MuleBuy's problems pass, it will again be a reasonable choice for a PandaBuy-style haul. In the meantime, the open agents with clean recent records are listed on the status board; rep.tools' own MuleBuy-alternatives list points to KakoBuy, Oopbuy, Superbuy and HooBuy.

Verdict: On paper, MuleBuy matched PandaBuy. Wait for its recent problems to clear before relying on it.

Reading MuleBuy's reviews the right way

MuleBuy's situation shows why a single number can mislead. Its 4.7/5 score rests on 2,962 reviews collected over years, most of them five-star (84%). The reviews that matter for deciding today are the newest few dozen, and since late August those are overwhelmingly one-star: orders sitting at 'seller shipped' for a month, items stuck in a 'destroying' status, parcels stuck at 'being packaged', and support tickets left unanswered.

The same thing happened, in a sharper form, with PandaBuy in April 2024: an excellent reputation one week, a sealed warehouse the next. A better way to read any agent's reviews is to:

  • sort Trustpilot by most recent, not by relevance;
  • look at the last 20 reviews rather than the headline score;
  • note whether the company replies to complaints and whether problems get resolved;
  • check an independent tracker such as rep.tools for status notes.

Applied to MuleBuy today, that routine says 'pause'. Applied regularly to whichever agent you use next, it gives you a few weeks' warning, which is what PandaBuy's users never had. Our status board runs this check at every update.

Verdict: Read the newest reviews, not the score. For MuleBuy right now, they say wait.

MuleBuy questions

Was MuleBuy raided?

Unconfirmed. Since August 2026 a Medium post, some Trustpilot reviews and TikTok videos have claimed a warehouse raid, according to rep.tools, but no official or press source backs it up and the site is still online. PandaBuy's raid was confirmed within days; MuleBuy's hasn't been in over a month, which argues against a PandaBuy-scale event. Still, don't add money until the picture clears.

Is MuleBuy shutting down?

No closure has been announced, and the site was online at rep.tools' August 31 probe and at our own check. The worry comes from recent one-star reviews describing orders stuck for weeks and support not replying, the latest dated September 11, 2026. rep.tools lists MuleBuy as 'working, on watch' and we mark it yellow. Ship what you have there and hold off on new deposits.

Is MuleBuy the new PandaBuy?

On paper it came close: official terms of 0% commission and 90 days of free storage, the same headline numbers PandaBuy offered. Since August 2026, though, unconfirmed raid reports and weeks-long stuck orders have changed the picture. A matching price list means little when recent buyers can't get parcels out. Wait for the problems to clear before treating it as a replacement.

What should I do with items at MuleBuy?

Ship them now. Items in storage are the most exposed if an agent stops, so pick a line and pay for it. Don't pay into the wallet in advance; the PandaBuy users who lost most had balances sitting there. Screenshot every order, item status and balance, and note your payment provider's deadline, since PayPal disputes must be opened within 180 days. Getting goods out costs little either way.

Can I move my MuleBuy links to another agent?

Yes. MuleBuy links wrap the original Weidian or Taobao item ID, so the link converter can turn each row back into a plain marketplace address. Paste those into any open agent; rep.tools' own list of MuleBuy alternatives names KakoBuy, Oopbuy, Superbuy and HooBuy. Keep the clean links as the master column so the sheet survives whatever happens next. Convert now rather than waiting.

Why does MuleBuy still have 4.7 stars?

The 4.7/5 rests on 2,962 reviews built up over years, 84% of them five-star. A headline average moves slowly, so a few dozen recent one-star reviews about stuck orders and silent support barely dent it. Sort by most recent and read the last 20 instead; since late August those are mostly negative. Judge MuleBuy by this month's reviews, not the total.

Should I still order from MuleBuy?

Not new orders for now. MuleBuy is marked yellow here and 'on watch' at rep.tools, with stuck-order complaints running from August 23 to September 11. If you've already paid for items, get them shipped. For anything new, use an agent whose last 20 reviews are clean; the status board lists them. Come back to MuleBuy once recent reviews turn positive again.

How long has MuleBuy been on watch?

Since August 2026, when the first unconfirmed raid reports appeared on Medium, Trustpilot and TikTok. rep.tools' alternatives guide dated August 31 and its September 22 ranking both carry the watch status, and our Trustpilot read on October 4, 2026 still showed recent complaints. We'll move the status in either direction when the evidence changes. Until then, treat MuleBuy as paused.

Where should I move a MuleBuy sheet?

Anywhere that's open. Each MuleBuy link carries the original item ID, so one pass through the link converter gives you plain Weidian or Taobao addresses that any agent accepts. Choose from the agents marked open on the status board, and favour one with a clean run of recent reviews. Order a few items first to test the new agent before moving the whole sheet.

Questions that follow MuleBuy

MuleBuy — sources and dates

Put together by the PandaBuy Alternatives desk; every claim was checked against the list below on . The PandaBuy history leans on court records, police-side reporting and Wikipedia; agent fees, storage and review counts come from each agent's own pages or the named trackers. Where sources disagree we print both. A finds tile was only published if its main photo and its link showed the same item.